Privacy Statement for Appartementenhotel ONS EPEN vof

Version 18.01 last update on May 13th 2018.

Appartementenhotel Ons Epen vof (Ons Epen) sees it as a responsibility to protect your privacy. On this page we will let you know what information we collect when you use our website.

This privacy policy also applies to the services of Ons Epen. You must be aware that Ons Epen can not be kept responsible for the privacy policy of other sites and sources. By using this website or by purchasing a service, you accept the privacy policy.

Ons Epen processes the following personal data

Personal data that you provide yourself, we need this for processing your request or for accepting a reservation:

  • First and last name
  • Address data
  • Phone number(s)
  • E-mail address
  • Location data
  • IP address
  • Internet browser and device type

Upon arrival at Ons Epen we process additional information:

  • Date of birth
  • Number of an identity card
  • Data from previous bookings
  • Eventually licenseplate of your vehicle.

Internal use and sharing with others:
We will always let you know what we need your personal information for and how we use this information. Ons Epen does not make this information available to third parties under any circumstances without your express permission, except:

  • to third parties who are involved for your stay, such as booking channels
  • if Ons Epen is legally obliged to do so
  • if this is necessary to protect the rights of the user of Ons Epen services or to protect the rights of Ons Epen itself.

We protect the quality and integrity of your personal information through the correct technical and organizational methods. This also means that we will always comply with your request for correction of inaccuracies in your personal data as quickly as possible (within 30 days).

We collect and register your data so that we can offer you optimal service and can process your booking optimally. If required, we will inform you about our news via our e-mail newsletters. We do not provide your data to third parties under any circumstances. The information you provide when making a reservation, or when signing up for the newsletter, or when requesting information is stored in our database.
Ons Epen processes your personal data for the following purposes:

  • Processing your reservation
  • The correct handling of your payment
  • Sending newsletter and / or own brochure material
  • To call you if necessary to carry out our services
  • To deliver goods and services to you
  • To analyze your behavior on the website and thereby optimize our website.
  • As an analysis for our loyalty program of returning guests
  • To inform you about changes to our services and products

Storage period:
Ons Epen will not store your personal data for longer than strictly necessary to realize the purposes for which your data is collected. Our storage period is: 8 years

Website visit and Cookies

Ons Epen uses cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. On your first visit to our website we have already informed you about these cookies and asked permission for their placement. You can opt out of cookies by setting your internet browser so that it does not store cookies anymore. See for an explanation:

More information about our Cookie policy.

This privacy statement is tailored to the use of and the possibilities on this site. Any changes and / or changes to this site may lead to changes to this privacy statement. It is therefore advisable to consult this privacy statement on a regular basis.

With every digital mailing you will find the option to unsubscribe. If you want to change your data or want to get yourself out of our files, you can contact us.
See the contact details below.

Ons Epen

Wilhelminastraat 1
6285 AS Epen
The Netherlands
+31-43-455 1268