Privacy Statement for Appartementenhotel ONS EPEN V.O.F.
Version 18.01, last updated on May 13, 2018.
Appartementenhotel Ons Epen V.O.F. (“Ons Epen”) considers the protection of your privacy to be its responsibility. On this page, we explain which data we collect when you use our website.
This privacy policy also applies to the services provided by Ons Epen. Please be aware that Ons Epen is not responsible for the privacy policies of other websites and external sources. By using this website or purchasing a service from us, you indicate your acceptance of this privacy policy.
Personal Data Processed by Ons Epen
Ons Epen processes the following personal data:
Personal data that you provide yourself, which we require to process your request or accept a reservation:
- First and last name
- Address details
- Telephone number(s)
- Email address
- Location data
- IP address
- Internet browser and device type
Upon arrival at Ons Epen, we additionally process the following information:
- Date of birth
- Identification document number
- Details of previous bookings
- Vehicle registration number (if applicable)
Internal Use and Sharing with Others
We will always inform you why we need your personal data and how we use this information.
Under no circumstances will Ons Epen make your personal data available to third parties without your explicit consent, except:
- To third parties involved in facilitating your stay, such as our booking channels
- If Ons Epen is legally required to do so
- If necessary to protect the rights of users of Ons Epen services or the rights of Ons Epen itself
We safeguard the quality and integrity of your personal information through appropriate technical and organisational measures. This also includes ensuring that we respond as quickly as possible to requests for corrections of inaccurate personal data (within 30 days).
We collect and store your information in order to provide optimal service and process your booking efficiently. If desired, we may inform you about news and updates through our email newsletters. We never provide your data to third parties. The information you provide when making a reservation, subscribing to our newsletter, or requesting information is carefully stored in our database.
Purposes for Processing Personal Data
Ons Epen processes your personal data for the following purposes:
- Processing your reservation
- Correctly handling your payment
- Sending newsletters and/or promotional materials
- Contacting you by phone when necessary to provide our services
- Delivering goods and services to you
- Analysing website usage in order to improve and optimise our website
- Analysing data for our returning guest loyalty programme
- Informing you about changes to our services and products
Retention Period
Ons Epen will not retain your personal data longer than strictly necessary to achieve the purposes for which the data was collected.
Our retention period is:
8 years
Website Visits and Cookies
Ons Epen uses cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website.
During your first visit to our website, we informed you about these cookies and requested your consent for their placement.
You can disable cookies by adjusting your internet browser settings so that it no longer stores cookies.
For more information, please visit:
More information about our Cookie Policy can be found on the relevant page of our website.
This privacy statement has been tailored to the use and functionalities of this website. Any adjustments and/or changes to the website may result in modifications to this privacy statement. We therefore recommend reviewing this privacy statement regularly.
Every digital mailing includes the option to unsubscribe. If you would like to modify your personal data or request removal from our records, please contact us using the details below.
Contact Details
Ons Epen
Wilhelminastraat 1
6285 AS Epen
The Netherlands
Phone: +31 (0)43 455 1268
Email: info@onsepen.nl
