Frequently Asked Questions
Frequently Asked Questions – Hotel Ons Epen
On this page, you’ll find answers to the most common questions about staying at Aparthotel Ons Epen. Whether you want to know more about check-in times, breakfast, or our wellness facilities, we’ve compiled the most important information for you here.
What are the check-in and check-out times at Hotel Ons Epen?
Check-in is available starting at 3:00 PM. Check-out is until 10:30 AM. Would you like to stay a little longer on the day of departure? Then book a late check-out until 1:00 PM (upon request)!
Does Hotel Ons Epen offer free parking?
Yes, as a guest, you can park for free on our property. There is plenty of parking space right next to the hotel. Are you coming by bike? We also have a secure, enclosed bike rack available.
Does the hotel have a bike rack with charging stations?
Hotel Ons Epen features a secure bicycle parking area with charging stations for electric bikes. Ideal for guests who want to explore the Heuvelland region by bike.
Can I make a reservation at Ons Epen without breakfast?
That’s possible; we call it “sleep only.”
Does the hotel have wellness facilities?
Yes, our hotel in South Limburg features a cozy wellness area. As a guest, you can enjoy the sauna, steam room, infrared cabin, and relaxation room. We recommend making a reservation in advance to ensure a relaxing experience.
Are pets allowed?
Pets are not allowed, so that all guests can enjoy a quiet and hygienic environment.
Is free Wi-Fi available at the hotel?
Yes, free Wi-Fi is available throughout the hotel for our guests.
Does the hotel offer hiking or biking trails?
Absolutely. We offer a variety of hiking and biking trails suited to different skill levels. Feel free to ask the front desk for recommendations, we’d be happy to share our favorite routes in the Epen and Heuvelland areas.
How do I cancel or change a reservation?
The cancellation policy for direct bookings at Hotel Ons Epen can be found in your booking confirmation. For reservations made through third parties, please contact your chosen booking channel directly.
Does Epen have a charging station for electric cars?
Yes, we have a charging station for electric cars that is available (for a fee) to hotel guests (with a charging capacity of up to 22 kW).
Do you have any other questions about Hotel Ons Epen?
Feel free to contact us at info@hotelonsepen.nl or call +31 (0)43 455 1268. We’re happy to help.
